Allied Telesis AT-2973T Guide d'installation Page 146
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Chapter 11: Troubleshooting
146
Consulting the Troubleshooting Checklist
Caution
Before you open the cabinet of your server to add or remove the
adapter, see “Reviewing Safety Precautions” on page 31.
The following checklist provides recommended actions to resolve
problems installing or running the AT-2973SX, AT-2973T, AT-2973T/4, or
AT-VNC10S adapter in your system:
Inspect all cables and connections. Verify that the cable connections at
the network adapter and the switch are attached properly. Verify that
the cable length and rating comply with the requirements listed in
“Reviewing Cabling Requirements” on page 33.
Check the adapter installation by reviewing “Installing a Network
Adapter Card” on page 37. Verify that the adapter is properly seated in
the slot. Check for specific hardware problems, such as obvious
damage to board components or the PCI edge connector.
Check the configuration settings and change them if they are in conflict
with another device.
Verify that your server is using the latest BIOS.
Try inserting the adapter in another slot. If the new position works, the
original slot in your system may be defective.
Replace the failed adapter with one that is known to work properly. If
the second adapter works in the slot where the first one failed, the
original adapter is probably defective.
Install the adapter in another functioning system and run the tests
again. If the adapter passed the tests in the new system, the original
system may be defective.
Remove all other adapters from the system and run the tests again. If
the adapter passes the tests, the other adapters may be causing
contention.
Checking
Current Drivers
This section describes how to check that the current drivers are loaded
properly for the Windows and Linux platforms.
Windows
See “Viewing Vital Signs” in the Broadcom Advanced Control Suite 3 User
Guide to view vital information about the adapter, link status, and network
connectivity.
- Installation Guide 1
- Industry Canada 3
- Translated Safety Statements 4
- Contents 5
- Contacting Allied Telesis 16
- Chapter 1 17
- Functional Descriptions 18
- ACT LNK 19
- AT-2973T/4 22
- AT-VNC10S 23
- Features 26
- IEEE Std 802.3ad teaming 27
- Chapter 2 29
- Standard bracket 30
- Reviewing Safety Precautions 31
- Pre-Installation Checklist 34
- Replacing the Bracket 35
- Chapter 3 43
- Enabling the 45
- MBA Driver 45
- Configuring the 45
- Setting Up the 46
- Red Hat Linux PXE Server 47
- Chapter 4 49
- Chapter 5 55
- Creating a 58
- Startup Disk 58
- Modifying the 59
- Installing the 61
- DOS NDIS2 61
- Driver Software 61
- Chapter 6 65
- Source RPM 68
- Building the 70
- Driver from the 70
- Source TAR File 70
- Load and Run 71
- Necessary iSCSI 71
- Software 71
- Components 71
- Unloading the 72
- Linux Driver 72
- Patching PCI 73
- Files (Optional) 73
- Setting Values for 74
- Optional 74
- Properties 74
- Network 74
- Installations 74
- Checking the 77
- Defaults 77
- Checking Driver 77
- Messages 77
- Teaming with 81
- Channel Bonding 81
- Linux iSCSI 81
- Chapter 7 87
- 4. Click Install 93
- Using Silent 94
- Installation 94
- Performing a Silent Install 95
- Performing a Silent Upgrade 95
- Performing a Silent Uninstall 95
- Performing a Silent Reinstall 96
- Removing the Device Drivers 97
- Chapter 8 99
- Advanced Features 100
- Accessing the Advanced Tab 105
- Figure 22. Advanced Tab 109
- Selecting the 112
- Advanced Tab in 112
- Windows Vista 112
- Chapter 9 125
- Installing CIM 126
- Loading the CIM 127
- Libraries 127
- Installing SNMP 129
- Loading the 130
- SNMP Libraries 130
- Chapter 10 133
- Management Applications 134
- Checking .NET 135
- Framework 135
- Requirements 135
- Using the 136
- Installer 136
- Using the Silent 136
- Install Option 136
- Chapter 11 143
- Chapter 11: Troubleshooting 144
- Checking Port LEDs 145
- Checking 146
- Current Drivers 146
- Running a Cable 147
- Length Test 147
- Testing Network 147
- Connectivity 147
- Single Network 149
- Adapter 149
- Teamed Network 149
- Adapters 149
- Program (BASP) Issues 152
- Solving Miscellaneous Issues 154
- Chapter 12 157
- Overview 158
- System Requirements 159
- Performing Diagnostics 160
- Chapter 12: User Diagnostics 162
- Diagnostic Test Descriptions 163
- Appendix A 169
- Physical Specifications 169
- Environmental Specifications 169
- Power Specifications 170
- Performance Specifications 170
- Operating Specifications 170
- Appendix A: Specifications 172
- Appendix B 173
- PUSH OPENPUSH OPEN 174
- Using a Swab 176
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